Terms of service

 

Welcome to Tribal Sangha. Our website is created as a space where you can explore and experience the products, traditions, and work carried by our Sangha.

By accessing the Tribal Sangha website, browsing its content, or placing an order with us, you agree to be bound by these Terms & Conditions, along with our applicable Shipping Policy, Return & Refund Policy, and Privacy Policy.

If you do not agree with these terms, we kindly request that you refrain from using our website or placing an order with us.


Use of Our Website

By using our website, you confirm that you are legally eligible to enter into a binding agreement under applicable laws and that you will use the website only for lawful purposes.

You agree not to misuse the website, interfere with its operation, introduce harmful code or viruses, attempt unauthorized access, or use any part of the website in a manner that may affect its security, integrity, or availability.


Products for Personal Use

The products and samples offered through Tribal Sangha are intended for personal use.
You may not resell, redistribute, or commercially exploit our products or samples without our prior written permission. We reserve the right to cancel or limit an order where we reasonably believe that it may violate these Terms & Conditions or involve unauthorised resale.


Products, Availability & Information

We take care to provide accurate and clear information about our products, including their descriptions, ingredients, origin, availability, and other relevant details.

However, natural products may occasionally vary in appearance, color, aroma, or other characteristics due to their botanical origin, seasonality, harvesting conditions, and traditional methods of production.

While we make every reasonable effort to keep the information on our website current and accurate, we do not guarantee that every description, image, color representation, price, availability status, or other content will always be complete, current, or error-free.

Product availability is subject to seasonal production and available stock at our Sangha farms and facilities.


Orders & Payments

All orders placed through our website are subject to product availability, successful payment, and our applicable policies.

We reserve the right to accept, refuse, cancel, or limit an order where necessary, including in circumstances involving incorrect pricing or product information, unavailable stock, payment concerns, suspected fraud, shipping restrictions, or other unforeseen circumstances.

Prices and product information may be updated from time to time without prior notice.
Once an order has been confirmed, the applicable Shipping Policy and Return & Refund Policy will govern its processing, delivery, cancellation, and eligible refund.


Order Information

Customers are responsible for providing accurate billing, shipping, contact, and other required information while placing an order.

Any delay, failed delivery, or other issue arising from incorrect or incomplete information provided by the customer may affect the fulfilment or delivery of the order.

If you have an account with us, you are responsible for keeping your account information accurate and up to date.


Shipping, Returns & Refunds

Our Shipping Policy and Return & Refund Policy form an integral part of these Terms & Conditions.

Please review them carefully before placing an order, particularly regarding delivery timeframes, shipping charges, order changes, eligible refunds, reporting windows, and products that cannot be returned.


Intellectual Property

The Tribal Sangha name, logo, visual identity, photographs, illustrations, product descriptions, written content, graphics, videos, website design, and other original content available on this website belong to Tribal Sangha or are used with appropriate rights and permissions.

Such content may not be copied, reproduced, modified, distributed, commercially exploited, or otherwise used without our prior written permission, except where permitted by applicable law.


Your Responsibilities

While using the Tribal Sangha website, you agree to act lawfully, responsibly, and in good faith.
You must not alter, damage, disrupt, or interfere with the website or its content, or use our products, content, or services for any unlawful or unauthorised purpose.


Product Use & Responsibility

Our products should be used only for their intended purpose and in accordance with the information, directions, precautions, and applicable usage guidance provided with the product or on our website.

Customers are responsible for exercising appropriate care while handling, storing, diluting, or using our products.

Tribal Sangha shall not be responsible for issues arising from misuse, improper storage, improper handling, unauthorized modification, or use contrary to the provided instructions or intended purpose, subject to applicable law.


Website Availability & Liability

We make every reasonable effort to keep our website functioning properly and our information reliable. However, we cannot guarantee that the website will always be available, uninterrupted, secure, or completely free from errors.

To the extent permitted by applicable law, Tribal Sangha shall not be liable for indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in these Terms & Conditions shall exclude or limit any liability that cannot lawfully be excluded or limited under applicable law.


Privacy

Your privacy matters to us. Please refer to our Privacy Policy to understand how we collect, use, protect, and share information when you interact with Tribal Sangha.


Changes to These Terms

We may update, revise, or replace these Terms & Conditions from time to time to reflect changes in our operations, products, services, website, or applicable legal requirements.

The latest version will be made available on this page. Your continued use of the website after any changes are posted will constitute your acceptance of the updated Terms & Conditions.


Applicable Law

These Terms & Conditions and your use of the Tribal Sangha website shall be governed by the applicable laws of India.

Any matter arising in connection with these Terms & Conditions shall be subject to the applicable jurisdiction of the competent courts in India.


Our Commitment to Our Sangha

We believe that every interaction with Tribal Sangha should be guided by trust, transparency, respect, and responsibility.

These Terms & Conditions exist not only to establish the way our website and services operate, but also to maintain a clear and fair understanding between our Sangha and everyone who chooses to experience our work.

Thank you for being a part of our Sangha.